Thank you for choosing our course. We strive to provide you with the best learning experience.
If you are not entirely satisfied with your purchase, we are here to assist you.
2. Eligibility Time Frame: You have 30 days from the date of purchase to request a refund.
2. Course Access: Refunds are only eligible if less than 20% of the course content has been accessed.
3. Proof of Purchase: A valid receipt or order number is required to process the refund.
1. Courses where more than 20% of the content has been accessed.
2. Courses purchased at a discounted rate during special promotions.
3. Customized or personalized courses.
1. Contact Us: Email our support team at sapnasupport@kridhalearning.com
with your order details and the reason for your refund request.
2. Processing: We will review your request and respond within 7 business days.
1. Approval: If your refund is approved, we will process it to your original method of payment.
2. Time Frame: Refunds typically take 5-10 business days to appear, depending on your payment provider.
1. Partial Refunds: In certain cases, partial refunds may be granted if significant issues or discrepancies are
found with the course content.
2. Technical Issues: If you experience technical issues that prevent you from accessing the course,
please contact us immediately.
We will work to resolve the issue, and if it cannot be resolved, you may be eligible for a full refund
3. Course Updates: If a course is significantly updated after your purchase, you may be eligible
for a refund if the new content does not meet your expectations. Please contact support for more information.
For any questions or concerns about refunds, please contact us sapnasupport@kridhalearning.com
Our support team is available Monday through Friday, 9 AM to 5 PM EST